Announcements

All entries

New features, fixes, and other important announcements.

Heartbleed SSL bug

Updated:

We have posted a news story on our response to the recently discovered vulnerability in OpenSSL and what it means for our customers. You can view it at http://www.hydrant.co.uk/news/heartbleed-ssl-bug

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Server outages - Known Issue

Updated:

We are currently aware of server outages which are currently affecting some or our clients' web pages. The issue is currently ongoing with our server providers who assure us that they are working on this to fix the issue as soon as possible.

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Sagepay - Solo Deactivation

Updated:

For customers using SagePay for payment processing, the message below outlines the upcoming change to Solo cards, with directions to some useful information. Hello, On 31 March 2011, card issuers will stop accepting Solo card transactions. The cha...

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Mastercard SecureCode information

Updated:

** Update: As of 2:03pm Thursday 9th December, both SagePay and Mastercard report that this issue should now be resolved. Mastercard SecureCode failures Hello Mastercard is currently experiencing some technical issues. It’s possible that because o...

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Sage Pay: A message from the MD

Updated:

A message from Managing Director, Simon Black Hello Tonight Sage Pay suffered service disruption shortly after 6pm for approximately four hours. During this time, many customers were not able to process transactions. The issue is identified as ful...

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Sagepay System Update

Updated:

Hi, This week many of you have been experiencing technical issues including system slowdowns and being locked out of your Sage Pay account.  These are unintended consequences of some essential work being carried out to ensure transaction processin...

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Plans

Updated:

As we've grown we've improved our processes to better support an increasing number of clients who require the high standards we take pride in delivering.  Whilst any existing client can request ad-hoc support at our reduced hourly rate, we also of...

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